Customer support
Providing excellent customer support…
We can assure customers that all product or service problems will be handled quickly and efficiently. We are committed to constantly improving our service.
This section allows you to:
- Submit a case ticket to Diagnosys for a product or service
- Find the relevant contact details for your requirements
- Request a new license
- Login to the portal where you can access all the details relating to your account.
submit a ticket
Please complete the form below to submit a support case to the Diagnosys Customer Support team.
find contact details
If you have a technical fault or need assistance, the preferred method of raising a support case is by completing the form here.
Direct Support Contact details:
USA Support: Tel: + 800 788 6219
UK Support: Tel: +44 (0) 1730 237442
France Support: Tel: +33 (0) 160 176 777
Germany Support: Tel: +49 (0) 284 188 215 60
India Support: Tel: + 91 80 235 455 01
Email: support@diagnosys.com
Full contact details are available on the Contact Us page.
request a license
login to the portal
Welcome to the Diagnosys Portal
Register to:
- Download brochures and software, patch and library updates
- Access our Solutions section
- Create / view cases specific to your products
- Request licenses for your products
- View your product history; serial number, purchase date, configuration, warranty expiry date, calibration expiry dates
Diagnosys Portal
The Diagnosys portal, for customers and distributors, provides a whole wealth of resources, information and downloads.
Login to the Diagnosys Portal Register for the Diagnosys Portal